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TurboCTA for Business Owners Refund Policy

Welcome to TurboCTA, your trusted platform for filing FinCEN BOI reports. We value your business and understand that plans can change. To ensure clarity and satisfaction, we have outlined our refund policy below:

1. Cancellation Before Report Filing:

  • If you cancel your report order after payment within 30 days and before submitting the report, you are entitled to a full refund.

2. No Refunds after 30 days or for Filed Reports:

  • Once a report is filed, we are unable to offer a refund. We encourage you to review your report thoroughly before submission.

3. Annual Compliance Package Refunds:

  • If you have purchased an annual compliance package and wish to request a refund after filing only your initial report, we will refund the difference between the cost of the annual package and the one-time report fee.
  • No refunds will be offered after 30 days.
  • No refunds can be offered if you have already filed a free updated report under the annual package. The cost of an additional standard updated report exceeds the difference between the one-time and ongoing compliance package costs.

4. Refund Request Procedure:

  • To initiate a refund, please contact us at support@turbocta.com.
  • Refund requests are processed within five business days, and you will receive an email confirmation detailing the refund amount.

5. Refund Processing Time:

  • Refunds may take up to five business days to be credited back to your account, depending on your card issuer’s policies.

We are committed to providing you with exceptional service. For any queries or further assistance, please do not hesitate to contact our support team. Thank you for choosing TurboCTA for your business needs.